Call centre #Business #Software #Remote

exotel

Cloud Call Centre Solution for Businesses

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Created by Hivedin Admin
Last updated Fri, 08-Apr-2022 English
₹0
service: IT & Tech
Type:
Lead Time: 0
Includes:
  • 12:00:00 AM to 12:00:00 AM
  • India
  • https://exotel.com/use-cases/cloud-call-center-software/
  • Capacity 0
Description
Improve customer experience with a remote-ready & fully capable cloud call centre solution. Set it up in a few steps & scale at will with zero infrastructure-related costs. Location "#22, Exotel Techcom, Near RMZ Millenia, Kensington Road, Ulsoor, Bengaluru, Karnataka, India – 560008"
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Pros

Best in class uptimes of 99 94 including operator uptimes

What will I get?

News

Some news this fine day!

Contact

Get in touch, or swing by for a cup of coffee.

About

Who we are and what we do.



    • Plans and Features

      • Give your customers a seamless experience every time they call you Personalize customize sound professional with our IVR solutions

      • Our auto dialer software helps streamline your calling process It removes the need for manual dialing allowing agents to get more done in less time

      • You can make automated IVR calls to track marketing ROI collect customer feedback confirm COD orders etc

      • With Exotel you can do anything from creating a simple IVR to complicated call functions using our visual APIs or App Builder as we like to call it

      • Our call center software allows you to record calls monitor them and make better business decisions Helps in training agents customer dispute resolution

      • Know exactly how your team is performing over phone calls Get a detailed daily report with call statistics for your company and individual agents as well as groups

      • Think Google Analytics for your calls with our call center software Get detailed analytics on all the campaigns you run with information

      • Missing a call means losing a potential customer or missing the opportunity to solve a customer u2019s problem

      • With our call center software stay informed about your business calls and serve your customers better Get notified at the right time

      • Transfer calls to the right agents contextually and instantly in a click of a button Improve customer experience and reduce resolution times

      • Missed call to get a service is a very effective way of doing business It is also an incredibly useful tool for customers

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Reviews
Service: IT & Tech
Type:
Lead Time: 0
Includes:
  • 12:00:00 AM to 12:00:00 AM
  • India
  • https://exotel.com/use-cases/cloud-call-center-software/
  • Capacity 0


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